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Technology & Talent Management in 2022: Talent Management System in a Nutshell

Feb 04, 2022


  • EDITORIAL TEAM Talent Management Institute
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Technology & Talent Management in 2022: Talent Management System in a Nutshell

The pandemic has forced organizations to adopt new methods to operate. Organizations now have to rethink employee roles and their offices as they play a crucial role in creating secure, efficient, enjoyable, and safe work environments and life for their employees.

How Modern Workplaces Have Transformed In Pandemic

Before the pandemic, the common wisdom was that office spaces were essential to culture, productivity, and winning the battle for talent. The top companies competed fiercely for prime office space in the major cities around the globe and were concentrated on solutions that foster collaboration. Open-office designs, co-working, and densification were the major drivers.

However, estimates indicate that in 2020 alone, 62% of employed Americans worked from home in the outbreak, compared to around 25 percent just a few years before. In the pandemic, most people were surprised at how quickly and efficiently technologies for video conferencing and other types of digital collaboration have been used. For many, the outcomes are better than what they had ever expected. It's common to believe they're more productive than they have previously been.

Many employees who have been freed from long commutes have found better ways to use their time, have enjoyed more flexibility in managing their work and personal life, and have decided they prefer working from home rather than in a workplace. Many businesses believe that they have access to new talent pools without a location-specific constraint; they can implement innovative methods to increase productivity, build an even more positive culture and dramatically reduce real estate costs.

Organizations are looking forward to opening up and the potential challenges that come along with it. With the vaccine becoming more accessible, the working environment isn't what it was before the pandemic. Many companies require their employees to wear masks throughout the day. They have redesigned their space to maintain physical separation and limit movement in congestion areas (elevator banks or pantries). This means that even after reopening, the attitudes towards offices are likely to remain in flux.

However, is it possible that the joy and efficiency people gain because of working from home is aided by social capital built by many hours of water-cooler discussions or meetings and social interactions before the onset of this crisis? Are corporate communities and cultures likely to diminish over time with no physical contact? Do planned and unplanned instances of collaboration be diminished? Do you think there will be less mentoring and development of talent? Is working from home a success simply because it's viewed as temporary and not long-term?

The truth lies that the two sides are likely to be right. Every company and its culture are unique, as are the conditions of each employee. A lot of people have enjoyed this fresh experience, while others are exhausted from it. Sometimes, the same people have had different feelings or levels of satisfaction and unhappiness at various moments. The productivity of workers who have various job roles has grown; for other employees, it has decreased. Virtual collaboration in many forms is working, but in some cases, it isn't. Some employees receive mentoring and engage in casual, random, and vital conversations with colleagues, and others aren't benefiting.

Since remote working became the norm, employers have adapted to the latest tools and technology to ensure a seamless work experience in challenging times.

This was also necessary due to Gen Z employees' influx into the workforce and their expectation of a constantly connected, seamless experience across the talent development value chain.

Intuitively, talent managers and leaders increasingly embraced technologies like Artificial Intelligence (AI), Machine Learning (ML), Data Analytics, and Cloud in their ecosystem to manage talent and address this shift in the workplace efficiently by making it more flexible.

What is a Talent Management System?

A TMS (Talent Management System) is a unified software platform that supports the core processes for managing talents, such as hiring, on-boarding employees, performance management, learning, professional growth compensation, and planning succession. The Software Modules not only support these processes but also provide the technical capabilities required for the entire process. Businesses can therefore start with what they require and then add more features as they expand.

The most important thing is that with a TMS, it is possible to connect human resource planning with its business strategy. This helps ensure that the right steps are being taken to supply the required talent with support to achieve the current and future objectives of the company.

Talent Management Software (TMS) Market, Growth & Trends

Companies are constantly looking to integrate tools that can streamline their business processes by speedy analysis, optimizing and managing business needs. These functions are incorporated inside a single console that allows organizations to analyze the best organizational strategies and resources to achieve their goals. Software for managing talent can help companies implement integrated strategies to boost the productivity of their workforce by developing better applications to attract, develop and retain employees with the necessary capabilities and abilities to meet the current and future demands of the company.

The increase of talent management software is a major trend amongst large corporations. However, smaller and medium-sized companies are also considering investing in talent management software as its benefits make it attractive to adopt. In the coming years, it is expected to draw on software vendors to provide more creative solutions using various integration platforms that connect to the latest enterprise software applications and software.

The market for talent management software is growing because of the changing trends like social media, the growing popularity and the cloud. HR software available as SaaS is growing in popularity, and talent management system are in the lead. These trends are nurtured and integrated into the tool and integrated into numerous mobile apps, collaboration on social platforms, thus helping to increase the use of TM software. Furthermore, this market opens up many opportunities, like collaboration and partnerships, mergers and acquisitions, to explore new products.

Market Trends and Drivers:

The global market is primarily driven by most organizations' widespread adoption of software-as-a-service (SaaS) across sectors. Similarly, the corporate sector uses it to identify talent from the talent pool and keep existing talent within the organizational structure. Additionally, the increasing requirement for management of performance and global communications within an organization increases the need for TMS. Other reasons, like the growing need for increased productivity and satisfaction of employees and the growing emphasis on effective decisions in the hiring process, drive the worldwide talent management software market to expand.

Market Segmentation

The market for talent management software is ever-expanding, and it has been classified according to the component, deployment, organizational size, and vertical. The deployment segment is split into cloud-based and on-premise systems, with demand for the former set to rise more quickly.

There are many options - and vendors - for each aspect of talent management; the landscape is always changing and new, with exciting options being created every day.

The TMS software market will reach about 16 billion dollars in 2023 and will double every four years.

Factors Driving Tech Adoption in the Present Era

The main technology drivers that are driving the evolution of talent management are:

Higher expectations:

The pace of technological advancement is increasing exponentially. As workers and applicants embrace new gadgets and technologies in their everyday lives, they seek similar equipment and autonomy for their careers.

They evaluate employers based on their dedication to employee empowerment and their capacity to swiftly transition from consumer tech to enterprise technology.


In the last decade, employee data has been digitized and integrated into comprehensive talent profiles. Techniques that match attributions and recommendations technology can manage talent and match employee or candidate profiles that satisfy business requirements.


With the growing market share of smartphones and tablets, a large portion of the human population will access rich web and mobile applications from any location. This allows companies to search for and collaborate on knowledge-based work from any location in the globe by tapping into a global pool of talent.

Key TM areas for tech deployment

Adapting to New Skill-Sets

The competitiveness of the digital age is dependent on the readiness of the workers. A myriad of emerging technologies could be classified as trends or could be a potential source of sustainable expansion.

The departments in charge are accountable for conducting research on evolving skills and trends (from AI and ML to cloud computing, blockchain technology and data science and HR require new structures to evaluate and integrate new skills within the organization.

HR is now the engine that allows organizations to create efficient processes which increase speed while reducing expenses and to identify specific insights about innovations that can be utilized to ensure quality and competitiveness.

Personalizing the Employee Experience

With the advent of massive information, automated processes and the speed of the digital revolution, personalization could be a major issue. In the workplace, we're not just dealing with different categories of people. Different demographics have a connection to certain requirements and expectations.

Furthermore, beyond categories and groups, each employee has their aspirations and goals. The problem then is finding a balance between fluid processes that require automation and personalization.

Automated systems must meet specific objectives that align with the business's overall goal. HR professionals must discover the optimal balance between speedy processes and face-to-face interaction with staff members, creating unique and memorable employee experiences.

Employees want authentic and exciting experiences which can be made by using modern platforms that are based upon the power of cognitive and design thinking techniques focused on improving the experience of each individual by increasing the motivation of employees and their performance as well as encouraging the sense of leadership in addition to self-sufficiency.

Measuring Success

Alongside new skills and areas of expertise, HR is faced with establishing appropriate metrics that will lead to greater performance and are in line with the digital goals that the business sets up.

Attainable targets must be linked to ROI and then broken into digestible KPIs that measure success at different phases of the process. Since data comes from different systems, making a harmonic overview based on comparable benchmarks is the main issue.

Data from business intelligence must be integrated into data on talent management and vice versa to monitor and plan.

Change Management

While the resistance to change usually begins at the base, the primary objective of a digital HR strategy is to inspire leadership and assist management throughout the shift to a 360-degree, customer-centric approach.

Training and acquisition strategies must be focused on creating the basis for a sustainable method that isn't just founded on principles and execution.

The management of changes is mostly a shift in mindset. However, digital leaders need to be taught about procedures that produce innovations. It is essential to set achievable goals, and processes must be monitored and improved.


Talent is the soul of every company, and its effective management is essential to ensure growth overall. The technology's future is bright, and as it advances, it will be in the best interest, for both employees and employers to integrate technology across all processes.

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