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What is the process for verifying or correcting errors in issued certificates

Certification Maintenance and
Post-Certification Support

What Is the Process for Verifying or Correcting Errors in Issued Certificates?

If you notice an error on your TMI certificate—such as a misspelled name or incorrect credential—it is important to request a correction promptly.

Before Your Exam:

TMI requires candidates to enter their full name exactly as it appears on their government-issued ID when submitting the registration form. This name is verified during the exam, and any discrepancy may result in disqualification from the certification exam. If a mismatch is noticed, it should be escalated immediately after registration.

After Certificate Issuance:

If the error is discovered after the certificate has been issued, you may request a correction. This process applies to physical certificates; digital credentials will be updated accordingly once the correction is approved.

Please note: TMI does not reissue certificates for minor formatting preferences or name display changes unless they are officially supported and verified.

Name Changes After Obtaining the Certification:

If your name has changed due to marriage, or any other legal reason after obtaining the certification, you must submit official documentation to support the change.

Acceptable documents include:

  • Marriage license
  • Divorce decree
  • Driver’s license
  • Passport
  • Military ID

Correction/Reissuance Fee:

A fee of USD 150 applies, which covers:

  • Shipping of the updated physical certificate
  • Update to the digital credential
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Please enter the License Number/Unique Credential Code of the certificant. Results will be displayed if the person holds an active credential from TMI.